I email them to the client before any work is agreed upon so they know from the outset how I work and what is expected from both of us. I always include my terms and conditions along with a contract. If there are then any later misunderstandings you can refer back to the contract you both signed. Why Virtual Assistants need a contractĪlthough T&C’s and a contract won’t always prevent a client from reneging on your agreement, it definitely helps to prevent any confusion as to what you have been hired to do, timeframes, your payment terms, what your fee does and doesn’t include as well as defining confidentiality. I’ve since heard many chilling stories from both experienced and new freelancers who’ve had to remedy some ‘misunderstandings’ about what was expected of them.Īnd some of those situations turned quite nasty. I can tell you that I immediately went online, bought a contract template for freelancers and tailored it to my own business – and I have never once regretted it. When I started out as a Virtual Assistant I thoroughly researched other VA websites and noticed that many of them mentioned contracts or terms and conditions – yet when I asked another Virtual Assistant in my area about them she said she never used a contract and simply trusted her clients.
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